Tell us what happened. We will help you find the next step.
Describe what you were trying to do, what you expected and what you saw instead. A short example with private details removed is a useful start.
Start with the visible problem.
Include the app version, operating system, the steps that led to the problem and any non-sensitive error code.
A file will not open
Check whether the device or storage is reachable and whether access needs reconnecting.
Explore the storyA family member cannot open a file
Check membership, storage access and whether the shared copy is ready.
Explore the storyInstallation or update questions
Read the notes for the version you are using.
Explore the storyKeep private details out of your message.
Do not send private documents, filenames, paths, credentials or family member details. Check screenshots before attaching them.
Contact the OrbiFabric team.
Send product questions and reproducible website issues to support@orbifabric.com.